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Retail Experience Manager at Airtel

🏢
Confidential
📍 Kenya, Kenya
📍
Location Kenya
📅
Posted June 25, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 18 countries across South Asia, Africa, and the Channel Islands.


Retail Experience Manager

Responsibilities

  • Retail Performance & Profitability

  • Drive P&L for + stores, ensuring profitability through cost optimization and revenue growth.

  • Monitor sales KPIs (footfall, conversion rates) and implement corrective actions.

  • Collaborate with Merchandising teams to optimize product mix per country.

  • Customer Experience (CX) Excellence

  • Drive superior in-store CX through staff training, service standards, and feedback loops.

  • Implement defined CX initiatives and track high-performing stores.

  • Process Simplification & Automation

  • Map end-to-end retail processes (inventory, staffing, replenishment) and elim...

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    📍 Location Details

    🌆
    City
    Kenya
    🗺️
    Country
    Kenya
    🚗
    Commute
    Local Area

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