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Retail Experience Lead Position at FIKA
Fire & Flower Inc
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estevan, Canada
Location
estevan
Posted
June 06, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Lead customer service initiatives at FIKA as a Retail Experience Lead. Oversee store openings, manage operations, and enhance product knowledge in a dynamic retail atmosphere.
Join FIKA as a Retail Experience Lead, where you will play a crucial role in daily operations and customer engagement. You will be responsible for supervising staff, providing exceptional service, and executing operational tasks efficiently. This position seeks a proactive individual who can educate the team and address customer issues promptly, while fostering a positive shopping experience.
Key Responsibilities:
β’ Open and close the store, managing alarms
β’ Foster excellent relationships with customers
β’ Guide team recruitment and ongoing training
β’ Address and resolve customer service challenges
β’ Implement strategies to achieve sales goals
Requirements:
β’ 2 years of relevant retail experience
β’ High school diploma or GED required...
Join FIKA as a Retail Experience Lead, where you will play a crucial role in daily operations and customer engagement. You will be responsible for supervising staff, providing exceptional service, and executing operational tasks efficiently. This position seeks a proactive individual who can educate the team and address customer issues promptly, while fostering a positive shopping experience.
Key Responsibilities:
β’ Open and close the store, managing alarms
β’ Foster excellent relationships with customers
β’ Guide team recruitment and ongoing training
β’ Address and resolve customer service challenges
β’ Implement strategies to achieve sales goals
Requirements:
β’ 2 years of relevant retail experience
β’ High school diploma or GED required...