This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at the following locations:

Store #701359, located at 5172 Wilson Mills Rd, Richmond Heights, OH 44143
Store #701584, located at: 16732 Chagrin Blvd., Shaker Heights, OH 44120
Store #701096, located at: 2193 South Taylor Road, University Heights, OH 44118
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