Drive customer satisfaction at Walmart Canada as a Customer Service Manager in Rimouski, QC. Lead front end operations to enhance the shopping experience and develop team skills.
In this Customer Service Manager role, you will play a vital part in overseeing customer service initiatives at Walmart Canada. Your responsibilities will include managing Front End associates, ensuring compliance with safety protocols, and providing necessary training. You will work directly with customers and staff to resolve concerns and promote an outstanding shopping atmosphere.
Key Responsibilities:
• Enforce safe work procedures and emergency readiness
• Manage front end associate coverage and breaks
• Conduct training on company procedures and safety
• Handle returns, exchanges, and transaction accuracy
• Verify proper functioning of EAS systems
Requirements:
• Must be 16 years or older
• Previous experience in customer service or retail
• Strong leadership and manageme...