The Retail Branch Manager will lead and manage the total operations of the retail branch in order to achieve sales, profitability, stock, customer service, compliance, and people management objectives.

Responsibilities

The Branch Manager is accountable for the effective day-to-day management of the branch, ensuring that company policies, operational controls, merchandising standards, and financial disciplines are consistently applied:

• Branch Leadership and People Management: Lead, manage, and motivate branch staff to achieve branch objectives and performance standards
• Sales and Branch Performance Management: Drive branch sales performance in line with budget, targets, and strategic objectives.
• Customer Service Management: Maintain high customer service standards within the branch
• Stock Management and Inventory Control: Manage stock holding levels in line with company policy, branch requirements, and budget.