Job Description: Assistant Retail Manager

Location: Raffles City Shopping Center

Employment Type: Full-time (Retail Hours/Shift-based)

Role Overview

The Assistant Retail Manager will oversee daily operations, drive sales performance, and maintain the brand’s high-end aesthetic standards. This role is pivotal in leading the retail team to deliver a sophisticated, tactile customer experience while assisting in the execution of localized marketing and content strategies.

Key Responsibilities

1. Operational Excellence & Leadership

• Supervise daily store operations, including opening/closing procedures, cash management, and staff scheduling.
• Lead and mentor the retail team, ensuring high standards of service and product knowledge.
• Conduct regular staff training on storytelling and the technical aspects of the product range.
• Monitor KPIs (conversion...