Restaurant Supervisor - Six Senses The Palm Dubai

Hotel: SX - The Palm, Dubai (DXBDP), West Crescent, Palm Jumeirah, P.O. Box 60606

Responsibilities

• Review bookings and plan for smooth department operation during shift.
• Review daily arrivals and departures to ensure proper handling of Special Guests, VIP Guests and Groups.
• Ensure F&B area is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.
• Implement and maintain guest recognition program, taking special care with food likes and dislikes and allergies or special dietary requests.
• Assist in scheduling, training and providing feedback to F&B Host.
• Handle guest feedbacks, inquiries, and comments. Log them and initiate appropriate action and follow up.
• Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency...