Job Description: Operations Management

• Manage the day-to-day operations of the restaurant.
• Ensure smooth front-of-house and back-of-house coordination.
• Monitor restaurant cleanliness, hygiene, and compliance with health and safety regulations.
• Ensure all opening and closing procedures are followed.
• Maintain restaurant facilities, equipment, and inventory.

• Deliver exceptional guest service and ensure customer satisfaction.
• Handle customer inquiries, feedback, and complaints professionally.
• Build strong customer relationships to encourage repeat business.
• Monitor service standards and continuously improve the guest experience.

• Recruit, train, supervise, and motivate restaurant staff.
• Prepare work schedules and manage staff attendance.
• Conduct performance evaluations and prov...