Job Description & Requirements Roles & Responsibilities Coordinate daily of total restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Handle staff management Organize and supervise shifts of crew Estimate future needs for goods, kitchen utensils and cleaning products Manage restaurant's good image and suggest ways to improve it Ensure compliance with sanitation and safety regulations Control operational costs and identify measures to cut waste Appraise staff performance and provide feedback to improve productivity Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future re...