Responsibilities
. Coordinate dailyFront of the House and Back of the House restaurant operations . Deliver superiorservice and maximize customer satisfaction . Respondefficiently and accurately to customer complaints . Regularly reviewproduct quality and research new vendors . Organize andsupervise shifts . Appraise staffperformance and provide feedback to improve productivity . Estimate futureneeds for goods, kitchen utensils and cleaning products . Ensure compliancewith sanitation and safety regulations . Managerestaurant's good image and suggest ways to improve it . Controloperational costs and identify measures to cut waste . Create detailedreports on weekly, monthly and annual revenues and expenses . Promote the brandin the local community through word-of-mouth and restaurant events . Recommend ways toreach a broader audience (e.g. discounts and social media ads) . Train new andcurrent employees on proper customer service practices . Implementpolicies and protocols that will m...