General Summary: Provides direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Position reports to the Area General Manager and requires minimal supervision.

Essential Duties & Responsibilities:

1. Practice and uphold company policies and industry standards as they impact the organization as a whole.
2. Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
3. Recruit, select, maintain, evaluate, and promote, employee relations and scheduling according to individual performance and business needs.
4. Make employment decisions, oversee guest recovery and resolve food service issues.
5. Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, stor...