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Resolution Expeditor-1

🏢
Home Depot
📍 United States, United States
📍
Location United States
📅
Posted June 15, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Position Purpose:

The Associate in this position is responsible for providing customer support for the Home Depot branded protection plans, credit cards, and loans. They will take inbound communication from both internal and external customers via telephone, e-mail, letters, and/or social networks. The Resolution Expeditor will:

  • Provides excellent customer service via active listening and professional communication.
  • Identifies and categorizes root causes of customer issues.
  • Takes ownership of customer issues to provide complete end to end issue resolution by utilizing resources available.


    • Key Responsibilities:

  • 80% Customer interaction including inbound customer concerns, outbound customer follow-up and issue resolution.
  • 20% Customer issue resolution including follow up to internal and external resources. Other activities as assigned by leadership.


    • Direct Manager/Direct Reports:

  • Supervisor Custo...

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    📍 Location Details

    🌆
    City
    United States
    🗺️
    Country
    United States
    🚗
    Commute
    Local Area

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