Title : Resiliency & Operational Excellence — AWS Serverless

Location: Scarborough, ON Hybrid

Position Type: Contract

Key Responsibilities:

Reliability, resiliency, and operational excellence for mission critical AWS serverless platforms, ensuring high availability, low MTTR, and strong production governance using Dynatrace driven observability.

• Resiliency strategy for serverless architectures (Lambda, API Gateway, async/event driven systems)
• SLOs / SLIs / Error Budgets for critical API’s
• Incident analysis and post incident reviews
• Dynatrace observability: dashboards, alert tuning, dependency mapping, RCA acceleration
• Operational excellence improvements: incident reduction, MTTR improvement, toil automation
• Reliability guardrails embedded into CI/CD and production readiness reviews

Core Responsibilities ...