Overview

Your New Company

Our client is a growing residential living platform backed by a major global real estate firm. They are expanding across North America with a focus on hospitality-led resident experiences and well-run communities.

Responsibilities

• Reporting to the Community Manager, you will be the main point of contact for residents, prospects and guests.
• You will respond to inquiries within 24 hours by phone, email or post and follow up to make sure things are resolved.
• You will greet visitors, handle overflow tours by phone and digital consultation and follow up on active leads.
• You will plan and deliver resident events, manage community communications and post regular updates on what is happening in the building.
• You will also support the leasing team with application approvals, help the maintenance team with preventive scheduling and notifications and oversee contracts like janitorial, window w...