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Resident Satisfaction Specialist
Avenue5 Residential, LLC
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Phoenix, United States
Location
Phoenix
Posted
June 22, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Avenue5 is growing, and we are in search of a resident satisfaction specialist to join our dynamic team of Fivers!
About Us
We are a vibrant, third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
+ Listen to our associates, recognize them, and give them room to grow
+ Invest in our associates to help them become the best version of themselves
+ Approach every important decision with our associates in mind
+ Celebrate our associatesβ successes and encourage them to raise the bar even higher
Summary of Responsibilities:
The resident satisfaction specialist is responsible for the day-to-day management of resident concerns, online reviews, and service recovery efforts across Avenue5-managed properties. This role serves as a liaison between residents and property operations by receiving, documenting, triaging, trac...
About Us
We are a vibrant, third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:
+ Listen to our associates, recognize them, and give them room to grow
+ Invest in our associates to help them become the best version of themselves
+ Approach every important decision with our associates in mind
+ Celebrate our associatesβ successes and encourage them to raise the bar even higher
Summary of Responsibilities:
The resident satisfaction specialist is responsible for the day-to-day management of resident concerns, online reviews, and service recovery efforts across Avenue5-managed properties. This role serves as a liaison between residents and property operations by receiving, documenting, triaging, trac...