Key Responsibility

• Handle resident complaints, feedback, and inquiries professionally, effectively, and in a timely manner.
• Plan, coordinate, and execute community engagement programs and events, including gatherings, festivals, workshops, and sports activities across all property areas.
• Conduct regular site and unit visits while maintaining proactive communication with residents to foster a positive and well-connected community environment.
• Collaborate closely with technical, security, housekeeping, legal, and commercial teams to ensure effective resolution of resident concerns and operational matters.
• Prepare monthly and annual reports related to resident satisfaction, event evaluations, and escalation cases.

Qualifications

• Bachelor’s degree in Management, Communications, Hospitality, or a related field.
• Minimum 5 (five) years of experience in estate management an...