Additional role requirements:

• DBS check
• Full UK driving licence and access to a car for travel

Do you enjoy building relationships with residents and making sure they feel supported throughout improvement works in their homes?

We’re looking for a proactive and customer focused Resident Liaison Officer to join our Asset Services team at PA Housing. This is a rewarding role where you’ll act as the key link between residents, contractors, and project teams during major works programmes across our homes and communities.

You’ll support residents throughout the full works journey, making sure they feel informed, listened to, and supported every step of the way. If you enjoy problem solving, working with people, and delivering excellent customer experiences, we’d love to hear from you.

This role is about more than communication. It is about building trust, supporting communities, and helping residents feel confide...