Enhance resident experiences at peopleCare as a Resident and Family Coordinator. Your role involves managing admissions, providing psycho-social support, and ensuring smooth transitions for new residents.
The Resident and Family Coordinator plays a key role in the admissions process while collaborating with interdisciplinary teams. You will prepare applications, track admissions trends, and welcome new residents and families, ensuring their comfort. Engaging with residents during their first weeks is crucial for addressing concerns and fostering belonging.
Key Responsibilities:
• Manage applications for interdisciplinary review
• Welcome new residents and families to their rooms
• Schedule and facilitate initial care conferences
• Provide psycho-social support for social isolation risks
• Act as liaison for family and resident complaints
Requirements:
• Registered Social Service Worker (RSSW) designation
• Experience in healthcare or long-term care preferr...