The Residence Manager is responsible for the day-to-day operational coordination, owner experience and brand-standard compliance of the residential component of Fairmont La Hacienda, including the Mandatory Rental Program Units where applicable.

The role acts as the key operational point of contact for residence owners, owner representatives and internal hotel departments, ensuring that the residences are maintained, presented and operated as an integrated part of the Hotel Resort and in line with Fairmont luxury standards.

The Residence Manager does not operate as an independent Director of Residences and does not hold separate authority over the hotel, legal governance, association matters or ownership structures. The position is embedded within the Rooms Division and works through the established hotel leadership structure, reporting to the Director of Rooms.

Key Purpose of the Role

To ensure that the residences an...