Overview

Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in a prime location in Queenstown, making it one of the most iconic tourist destination hotels in the world. We are seeking an experienced Reservations Manager to lead and manage our Reservations Department. This role is responsible for maximising hotel occupancy and revenue through effective inventory management, forecasting, pricing strategies, and leadership of the reservations team. The successful candidate will ensure the efficient operation of the reservations function while delivering exceptional customer service and supporting the overall commercial objectives of the hotel.

Responsibilities

• Manage the day-to-day operations of the Reservations Department.
• Lead, supervise, train, and develop Reservations Team Members.
• Monitor ...