**Job Identification:** 207561
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Equal Opportunity Employer** EOE, including disability/vets

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Pre-Arrival Coordinator** , you’re not just handling guest logistics – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

+ **Manage pre-arrival details:** Confirm reservations, assign accommodations, and fulfill special requests prior to guest arrival
+ **Coordinate group arrivals:** Organize and oversee tour and pre-assigned group arrivals to ensure a seamless experience
+ **Delight our guests:** Welcome guests, respond to inquiries, and reso...