Location: Dubai | Industry: Hospitality / Travel | Function: Reservations / Front Office | Salary: monthly (Market estimated) | Gender: Any | Nationality: Any | Preferred Location: Any | Job Type: Full-time

The Reservations Agent at InterContinental Dubai Marina Hotel & Residences will be responsible for handling guest reservation inquiries, processing bookings, and maximizing room occupancy through effective sales techniques. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with multiple departments to ensure a seamless guest experience.

• Handle reservation inquiries via phone, email, and online channels professionally and promptly
• Process bookings in line with hotel standards and brand guidelines
• Maximize occupancy and revenue through up-selling and cross-selling techniques