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Reservations Agent

🏢
The Langham, London
📍 Esher, United Kingdom
📍
Location Esher
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Reservations Agent.

The key activities connected with the role of the Reservations Agent are as follows:

  • answer all incoming Reservation enquiries, by telephone, fax or e-mail, in a timely manner, to the agreed departmental standard, and wherever possible to convert them to bookings.
  • to be fully knowledgeable in the operation, functionality and standards required in using the OPERA reservations system.
  • input reservations into the OPERA system, ensuring all details are accurate and complete in line with the agreed departmental standard.
  • maintain accurate filing systems for all correspondence within the department, and ensure all filing is completed daily.
  • to ensure all system traces are actioned on a daily basis
  • to ensure all 'no-shows' from the previou...

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    📍 Location Details

    🌆
    City
    Esher
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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