Main tasks:

Supervise and manage the reservation department

Optimize room occupancy rate and revenue

Manage and track reservations using OPERA

Coordinate with the reception, sales, and revenue management departments

Ensure the quality of customer service and adherence to hotel standards

Profile sought:

Proven experience in a similar role in a luxury hotel

Mandatory proficiency in OPERA software

Excellent organizational and interpersonal skills

Service-oriented, rigorous, and team spirit

Proficiency in French (English is a plus)