JOB POSTING

JOB TITLE: Reservation Agent

DEPARTMENT:Rental Boats

REPORTS TO: Reservation Manager/ General Manager

POSITION PURPOSE:

The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential.

DUTIES AND RESPONSIBILITIES: