• Manage daily performance to achieve productivity and accuracy goals

• Perform independent research via internet, phone, and e-mail, and web feed (articles queue) to collect event data for companies within and outside the DE page queues

• Determine if live dial in numbers and/or webcast links exist for confirmed events

• Augment international event data and call coverage with a major focus on the assigned region (Asia, Europe or America)

• Maintain an organized database of calls and contacts processed for the different queues/region

• Build professional relationships with IR departments to get information sent directly to us (distribution lists, etc.)

• Handle priority requests from the support team with a sense of urgency

• Initiative to carry out related tasks in line with the group's processes as needed

• Perform other tasks as assig...