Overview
Recruiter: Alma Martinez POSITION SUMMARY STATEMENT:
The Adverse Events (AE) Representative will work in a cross-functional capacity to support Herbalife's Adverse Event Reporting System. The AE Representative will be responsible for collecting, organizing and submitting adverse events received primarily by phone to the AE database principally for reports from the United States, Canada, Mexico, or South/Central America. The AE Representative will maintain all documentation related to adverse events which include health records, database information, and consumer communications, interdepartmental requests such as quality chain investigations or questions and product retrieval. The AE Representative will also follow-up with consumer product health-related questions as necessary. DETAILED RESPONSIBILITIES/DUTIES:
• Collection of consumer’s personal health data relative to reported product use primarily for cases from the United States and Canada• Phone triage of adver...