Responsibilities:

• Provide excellent customer service by assisting clients in choosing the right rental vehicle based on their needs, preferences, and budget.
• Actively engage with walk-in customers, answer inquiries via phone or email, and convert inquiries into appointment bookings to meet or exceed sales goals.
• Develop a comprehensive understanding of the available vehicles, rental policies, insurance options, and additional services.
• Handle reservations, process rental agreements accurately, and manage rental administrative work efficiently.
• Identify opportunities to upsell additional product add-ons, such as insurance coverage, vehicle damage coverage, or bundle/packages, to enhance the customer experience and increase sales revenue.
• Working hours: Mon-Fri, 10am - 7pm

The Talent

• Customer service experience would be an advantage
• IT/Computer literacy