Experience: 3-7 years

Location: Taguig (5 days onsite in a week)

Shift: Morning / Mid day shift

Salary: 80000 PHP/month

Required Skills

• 3 years of experience in Renewals management
• Direct experience in Renewals Customer Success, inside sales, account management

Responsibilities:

• Proactively reaching out to customers to discuss renewal opportunities and address any concerns or queries
• Providing personalized support and solutions to ensure a seamless and positive customer experience
• Identifying opportunities to cross-sell and up-sell additional products or services
• Maintaining accurate records and documentation of customer interactions
• Collaborating with the sales and marketing teams to develop targeted renewal strategies...