Job Description
Serve as the lead architect for the ServiceNow platform, responsible for designing, validating, and overseeing scalable and maintainable solutions across multiple ServiceNow modules. This role leads the development of custom applications and workflows, defines and governs integration architecture—including APIs, MID Servers, web services, and data integrations—and ensures all implementations comply with DoD cybersecurity standards, RMF requirements, ServiceNow best practices, and zero trust principles. The architect conducts architecture and code reviews, drives performance optimization and reliability improvements, and guides developers and administrators through technical direction and best practices. Responsibilities also include translating business requirements into scalable technical designs, maintaining comprehensive documentation such as architecture diagrams, data models, and configuration baselines, and leading platform upgrade planning and execution.
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