Elevate your career with AGF as a Remote Senior Client Service Specialist. Deliver top-notch customer support while working remotely three days a week and from our Toronto office twice a week.
AGF Management Limited is seeking a Senior Client Service Representative passionate about investments and exceptional service delivery. This role involves engaging with financial advisors and investors to provide insights and solutions to their queries. Join a supportive and collaborative team dedicated to fostering positive relationships and ensuring client success.
Key Responsibilities:
• Serve as primary contact for advisors and investors
• Resolve customer requests and collaborate internally
• Maintain professionalism and rapport with clients
• Work rotating shifts from Monday to Friday
• Stay informed about AGF products, services, and policies
Requirements:
• Completed post-secondary education and Canadian Securities Course
• 3+ years in a contact centre in fina...