Overview

Job Type: Full-time or Part-time

Schedule: Monday–Friday, 6–8 hours per day. Must be available during U.S. business hours (Eastern Time).

Work Location: Remote

Job Description: We are a Michigan-based Non-Emergency Medical Transportation (NEMT) company seeking an experienced Remote Dispatcher & Billing Coordinator to manage daily operations. This is a fully remote position responsible for answering inbound calls, scheduling trips, dispatching drivers, and handling billing using RouteGenie. We are looking for someone who is reliable, detail-oriented, and experienced in NEMT operations who can work independently with minimal supervision. This is a fully remote position. We welcome applicants from outside the United States as long as you are fluent in English and able to work during U.S. business hours.

Responsibilities

• Answer inbound calls using a VoIP system (Dialpad)
• Schedule and manage trips in RouteGen...