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Remote Italian speaking Customer Support Advisor in Portugal!
Confidential
📍
lugano, Switzerland
Location
lugano
Posted
June 04, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Remote Italian speaking Customer Support Advisor in Portugal!
About the job Remote Italian speaking Customer Support Advisor in Portugal!
Cross Border Talents is looking for Italian speakers to work remotely in a Customer Support Advisor - Technical - Sales position in Portugal!
Key Responsibilities- Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers.
- Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.
- Customer Service: Deliver high‑calibre customer service for post‑sales requests including delivery, warranties, and refunds.
- Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of cu...