Become the human face of Objection Proof AI as a Remote Customer Success Manager. Empower clients in their journey with our AI-powered solutions while driving adoption and ensuring user confidence.
In this remote role, you'll own the client onboarding experience and manage relationships to foster client success. Your technical curiosity and communication skills will help guide users through challenges and support their growth as proficient power users of our voice AI technology. Your focused service-first mindset will be crucial in this position.
Key Responsibilities:
• Lead effective onboarding calls for confident client setups
• Manage post-launch relationships to boost adoption
• Monitor and document support tickets diligently
• Troubleshoot client technical issues promptly
• Escalate complex problems to the Integrations team
Requirements:
• Strong English communication skills, written and verbal
• Explain tech concepts to non-technical users effortless...