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Position Overview

MCI is a fast‑growing tech‑enabled business services company in the USA with a strong call center footprint across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and XaaS cloud technology solutions across a wide range of industries including healthcare, retail, government, education, telecom, technology, e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technology to enhance customer journeys, drive scalability and reduce costs.

We’re looking for enthusiastic Remote Call Center Representatives to support a range of inbound and outbound customer service initiatives for a diverse portfolio of well‑known clients. In this role you’ll handle incoming inquiries, proactively reach out to existing customers, and promote new products and services wh...