Denken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States.
Currently, we are looking for a **Remote Call Center Representative (Bilingual - English/Spanish)**to join us remotely from any location in Mexico.
**Hiring**:Prestador de Servicios (Tax Official Invoice / RESICO, Persona Física con Actividades Empresariales, etc.)
**Labor Days**:Mon
- Fri from 8 AM to 5 PM PST
**Salary**: $20,000 - $27,000 MXN gross per month
**Key Responsibilities**:
- Answer all incoming patient calls professionally, efficiently, and with empathy.
- Respond to website forms and online inquiries within 5 minutes during business hours.
- Schedule appointments for general eye exams, LASIK/ICL evaluations, cataract consultations, and urgent visits.
- Upload and manage incoming faxes and documentation accurately.
- Maintain consistent communication with onsite te...