Job Overview

We are seeking a proactive and detail-oriented Booking Platform Content & Operations Specialist to join our offshore team. This role is essential for supporting the quality of hotel room and rate content on the booking platform, with a focus on room mapping, content accuracy, and hotel-facing operational support. The ideal candidate is proficient in reading and writing English, has prior experience in the travel industry, and is eager to develop technical skills while supporting a dynamic team.

Key Responsibilities

• Support room mapping workflows to help ensure hotel inventory is correctly structured and visible in the booking platform.
• Review hotel room and rate content for accuracy, completeness, and clarity.
• Identify issues such as:
  • Missing rates
  • Incorrect room assignments
  • Blank or incomplete rate descriptions
  • Promotions not reflected on the portal
  • Discrepancies b...