Elevate your customer service career with a remote position as a Bilingual Client Service Consultant. This role emphasizes multitasking and inquiry resolution, perfect for passionate professionals.
Our client, a reputable Educational and Regulatory Government Association in Ontario, is seeking a Bilingual Client Service Consultant for a 6-month contract. You will engage with members, manage inquiries, and provide exceptional support while working from home. Your ability to handle challenging conversations and multitask will be key in this dynamic environment.
Key Responsibilities:
• Handle inbound registration and inquiry calls from members
• Manage certifications and membership inquiries efficiently
• Log member information promptly in the system
• Multitask effectively between calls and database handling
• Collaborate with stakeholders for seamless interactions
Requirements:
• Fluency in French and English essential
• 1+ year call center experience, mana...