Core Responsibilities

• To manage the business of the assigned team through the designated Coverage team and their Performance.
• The jobholder is partnering the Real Estate department in service delivery and is expected to work independently in many respects to grow revenue for the Bank while managing the risk in the portfolio. Hence the jobholder will need to develop his/her credit skills and develop a good understanding of acceptable risk / reward parameters for customers in the portfolio and will be empowered with certain authority in handling exceptions and resolving customer service issues.
• As he/she will handle customer inquiries and service related issues proactively so as to release resources to better focus on cross selling other complex products.
• The jobholder must have good customer and corporate product knowledge effective problem solving and interpersonal skills in order to satisfy customer meet performance targets and work ...