*_JOB DETAILS_*
*Department:*CSC Front Desk
*FTE:*1.00 (80 hours per pay period)
*Shift(s):*Days
*Shift Length:*8 hours/(typically)/
*Location:*In-Person
*Purpose of this position:*Oversees front desk patient arrival and departure staff in the clinics to ensure timely and efficient pre-registration/registration functions. Coordinates and maintains daily operations of the clerical areas including ADT/Prelude/Cadence functions, point of service collections, customer service, process improvement, quality assurance, and standardized work implementation (P&Ps, Reg Standards, etc.) to maximize patient satisfaction and service for customers. Complies with regulatory initiatives, oversees effective staffing plans, manages/develops staff, and ensures compliance with productivity and accuracy standards. Responsible for implementing performance/ quality improvement and customer service initiatives to create a superior patient experience. Monitors registration processes ensurin...