Position Summary:

Provide primary administrative and operational support to the Office of the Registrar, with a focus on excellent customer service, accurate records management, and reliable coverage across the office's cyclical peak periods. Serve as the first point of contact for students, faculty, staff, and visitors engaging with the Office in person, by email, and through other communication channels.

Provide cross-trained operational support to the Assistant Registrar (Scheduling & Records) during cyclical peaks including term build, registration, commencement, and graduation audit. The position is intentionally designed to share overlapping operational knowledge with the Assistant Registrar so that no single point of failure exists during peak cycles.

Supervision:

This position reports to the Assistant Registrar (Scheduling & Records).

This position will oversee student employees.

Responsibilities:

Customer Service & Studen...