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Refund Assistant

🏢
Global Blue
📍 Schönefeld, Germany
📍
Location Schönefeld
📅
Posted June 03, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Responsibilities

  • Reviewing Tax-Free forms for completeness according to tax regulations and Global Blue guidelines
  • Refunding the payout amount according to Global Blue guidelines, including verifying travelers’ eligibility for tax refunds
  • Using internal and necessary application software for communication and refund processing, such as Refund Manual, Refund Software REX, Security Manual, Instruction Manual, and MS Office
  • Handling cash and cashless transactions for customers according to Global Blue guidelines
  • Fraud prevention and security measures in collaboration with the responsible Refund Manager / Airport Manager. Adhering to anti-fraud guidelines
  • Complying with Global Blue guidelines and requirements, as well as preparing reports and statistics
  • Supporting the Supervisors / Airport Managers in the “Recovery Project,” which focuses on correcting and preventing payout mistakes
  • Back office tasks such as preparing docume...

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    📍 Location Details

    🌆
    City
    Schönefeld
    🗺️
    Country
    Germany
    🚗
    Commute
    Local Area

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