The Recovery Technician is responsible for ensuring that the customer’s expectations are met and will work with the installers, sales teams, and office personnel to achieve this goal. Responsibilities

+ Note any problems at installation stage and follow any resolution to completion by following the recovery process.

+ Respond to installer or service requests for assistance at the job site.

+ Make emergency parts deliveries and emergency repairs as needed.

+ Ensure that Pella promise standards are met.

+ Trouble shoots problem installations and report findings to Install Manager.

Minimum Qualifications

+ High School Diploma or equivalent

+ 2 years building/construction experience

+ Good organizational, social, and customer focus skills are necessary.

+ Computer and modern technology skills required.

+ O utgoing and highly motivated personality.

+ Excellent ...