The Role

:
The primary responsibilities of the role are front desk reception duties and administrative tasks.

Greeting patients and appointment management

Patient registration

Telephone enquiries, returning calls and taking messages

Coordinating referrals

Management of daily correspondence

Processing patient accounts

Assisting with questions

Scanning and logging of correspondence

Daily, weekly and monthly administrative tasks

Communication with patients, staff, specialists and outside agencies

Transcribing, proofreading and processing of clinic letters

Hours:

Some flexibility will be required to cover leave for other staff, however hours will be 30-40hrs, Monday to Friday and between 8am and 5:30pm. One week will be Mon-Fri and the next week Mon-Thurs, however hours will be discussed further at interview stage and con...