Main Duties and Responsibilities

Front Desk and Reception Duties

• Welcome visitors, clients, suppliers and staff in a friendly and professional manner. Answer incoming calls and direct them to the correct person or department.
• Take messages clearly and ensure they are passed on promptly.
• Keep the reception area neat, clean and presentable at all times.
• Control the visitor sign-in process and ensure visitors are assisted correctly.
• Inform staff when their visitors arrive.

Receiving VIP Guests

• Greet VIP guests professionally and make them feel welcome.
• Inform the relevant manager or host immediately when VIP guests arrive.
• Offer basic refreshments where required and arrange seating while guests wait.
• Ensure the reception and meeting areas are always suitable for VIP visits.

Data Capturing and Administration

• Capture informatio...