We are looking for an enthusiastic and competent Receptionist to help support the team that are the first point of contact for many of our patients. You should possess a 'can do' attitude as no two calls are the same and the team often work under pressure.

Previous receptionist experience in a NHS setting would be a real advantage but we are happy to train the right individual

Main duties of the job

Key Responsibilities

• Patient Interaction: Greeting patients in person, on the phone, and via email; handling general queries; directing patients to the right professional (care navigation).
• Appointment Management: Booking, changing, and cancelling appointments and home visits.
• Administrative Tasks: Processing prescriptions, scanning and workflowing documents, managing patient records, data entry, and general filing.
• Clinical Support: Passing on messages, giving out results (wi...