An exciting opportunity to join our Front of House team at our super‑boutique hotel, The Londoner as a Receptionist. This role offers forward career progression for the right candidates.

Overview

• Amazing opportunity to join the Front of House Team at The Londoner Hotel as a Receptionist.
• Handle all aspects of the guest journey, delivering maximum service delivery when doing check‑ins and check‑outs, rooming and providing general London knowledge.
• Handle cash payments and a float in accordance with the company standards.
• Respond to all guest communication professionally, ensuring personalisation and customisation to deliver service excellence.
• Assist with the daily completion of admin tasks within the department.
• Anticipate guest needs, ensuring that all guest requirements during their stay are fulfilled in a way that makes them feel special and recognises returning guests. Promote hotel amenities and outlet...