** We’re proud winners of the AA Small Hotel Group of theyear 2024-25, and Best Employer at the 2025 Springboard Awards for
Excellence**

What you’ll be doing?

As one of our Receptionist team, you may be the first or last person that our guests interact with and so your customer service skills will be up there with the best. From the arrival experience and throughout our guests stay, you have the ability to shape their first and last impressions, from your initial warm welcome to assisting check-in, through to ensuring they leave happy and content at check-out.

Yet the role is so much more than that, you’ll work closely with other departments to enhance the guest experience, answering incoming calls, allocating rooms and preparing our guests bills, your computer skills will be as good as your personal skills. As our reception operates 24 hours a day, you'll play an important role in delivering a consistently high level of service and support to...