Key Responsibilities:
• Welcome and assist clients upon arrival
• Manage appointments, bookings, and follow-ups
• Handle incoming calls, WhatsApp inquiries, and social media appointment requests
• Maintain client records and appointment schedules
• Coordinate with doctors and treatment staff
• Ensure the reception and waiting area remain presentable and organised at all times
• Manage daily payments, invoices, and basic administrative tasks
• Create a warm, professional, and luxurious client experience from arrival to departure
Requirements:
• Female candidate only
• Excellent communication skills in English and Urdu
• Well-groomed and professional appearance
• Strong interpersonal and customer service skills
• Comfortable using computers, WhatsApp Business, spreadsheets, and appointment management systems
• Previous experience in a clinic, salon, hospitality, luxury retail, or customer service environment is preferred
• Ability to multit...