Receptionist | Frankton Dental Queenstown | Full-Time

Full‑time position in the South Island. The role is to be the first point of contact for patients and visitors, creating a welcoming and efficient experience.

Responsibilities

• Greet patients and visitors warmly, managing the reception area.
• Answer and direct telephone calls promptly, taking messages and providing information as required.
• Schedule and manage patient appointments using dental practice management software, ensuring efficient diary management.
• Maintain accurate patient records and handle administrative documentation with attention to detail.
• Process patient check‑ins and check‑outs, collecting necessary information and payments where applicable.
• Provide administrative support to the dental team, including filing, photocopying, and general office duties.
• Manage patient enquiries and concerns with empathy and professionalism.